Frequently asked questions
Answers before you book.
Still need help? A real person is available by phone or email.
How do you know the price before the pro arrives?
We pair your address and job details with property data and our service price book. You review the written price before dispatch.
What if the actual job is different than what I selected?
If the job turns out to be different, you'll see a revised written price and choose whether to approve it before any work starts. No surprises.
Are your pros licensed and insured?
We vet service professionals and verify the credentials required for their trade. Where a license or insurance is required, we verify it before matching the pro to the job.
How fast can a pro show up?
Many jobs can be handled the same day, depending on location, service type, and availability. Your timing is confirmed before dispatch.
What areas do you cover?
Zelli currently serves supported areas in Texas and Connecticut. Enter your address on the Services page to see what is available near you.
Do you sell my address or contact info?
No. We use your information to price, book, and support your service. Read our Privacy Policy for the complete details.